Shipping & Returns

Shipping

All items are shipped from New Zealand via NZ Post. 

Once an item has been shipped, withloveizzyg does not take responsibility if the item is subsequently lost, damaged, or stolen in transit. 

International delivery should arrive within 2-10 working days (depending on delivery method chosen). In some exceptional circumstances it may take up to 30 days. 

All shipping costs are calculated based on destination, garment weight, size, and value. 

 

Returns

I hope that you love and adore your items. 

If however, you do wish to make a return for any reason, items must be returned within 14 days of receiving your order. Returns that are damaged, altered or soiled in any way will not be accepted and may be sent back to the customer. 

To begin a return, please email us at withloveizzyg@outlook.com including your order number and reason for return. 

Refunds will be processed and an update will be sent to you regarding expected payment time.